Cancellation Policy

 

RVAH No Show/Cancellation Policy for Surgery/Dental appointments

Our policies and procedures have been established to ensure the highest quality of care. No shows and late cancellations prevent others patients from receiving much-needed care or treatments. We have therefore implemented the following policies regarding no-shows and canceled appointments.

  • A minimum of 48 hours prior notice is required for all cancellations
    •  Monday appointments are required by 1:00 p.m. on the previous Friday.
    •  Tuesday appointments are required by 1:00 p.m. on the previous Sunday.
    •  Wednesday appointments are required by 1:00 p.m. on the previous Monday.  
    • Thursday appointments are required by 1:00 p.m. on the previous Tuesday.
  • A $135 fee will be incurred if a 48 hour notice is not given for all cancellations.
  • No future appointments can be scheduled without the payment of this fee.

Thank you for your understanding and adherence to this policy.